PARLIANITA, P. The Effect of Service Quality and Product Quality on Customer Satisfaction and Its Impact on Participant Loyalty in BPJS Ketenagakerjaan. Priviet Social Sciences Journal, [S. l.], v. 2, n. 9, p. 1–11, 2022. DOI: 10.55942/pssj.v2i9.1775. Disponível em: https://journal.privietlab.org/index.php/PSSJ/article/view/1775. Acesso em: 11 apr. 2026.