The relationship of participative leadership and psychological safety on employee performance: a case study at PT Suprabakti Mandiri

Authors

  • Felix R. M. Hamonangan M. Business Administration, School of Business and Management, Institut Teknologi Bandung
  • Achmad Fajar Hendarman Business Administration, School of Business and Management, Institut Teknologi Bandung

DOI:

https://doi.org/10.55942/pssj.v6i3.1630

Keywords:

employee performance, non-conformance reports, participative leadership, psychological safety

Abstract

This study investigates the relationships between participative leadership, psychological safety, and employee performance at PT Suprabakti Mandiri, an engineering services and maintenance company operating in a high-risk, quality-sensitive environment. Using a quantitative, cross-sectional correlational design, data were collected from 270 employees across core operational departments via an online structured questionnaire. Instrument quality was confirmed through item validity testing, where all items exceeded the critical correlation threshold, and reliability analysis, which indicated strong internal consistency for participative leadership (α ≈ 0.85 0.87), psychological safety (α ≈ 0.70 0.73), and employee performance (α ≈ 0.77 0.79) constructs. Classical assumption tests supported the suitability of linear regression, with residuals normally distributed, no multicollinearity (VIF = 1.281), no heteroscedasticity, and linear relationships between the predictors and outcomes. The regression results show that participative leadership is positively and significantly associated with employee performance (p < 0.001; R² = 0.254). Psychological safety also demonstrated a positive and significant relationship with employee performance and explained a larger share of variance (p < 0.001; R² = 0.392). When tested jointly, participative leadership and psychological safety remained significant predictors and collectively explained 44.9% of the performance variance (p < 0.001; R² = 0.449), with psychological safety showing a stronger standardized effect. These findings suggest that improving leadership participation and strengthening psychological safety may enhance performance consistency and support efforts to reduce recurring non-conformance outcomes in contractor-based engineering operations.

Author Biographies

Felix R. M. Hamonangan M., Business Administration, School of Business and Management, Institut Teknologi Bandung

Felix R. M. Hamonangan M. is affiliated with Business Administration, School of Business and Management, Institut Teknologi Bandung.

Achmad Fajar Hendarman, Business Administration, School of Business and Management, Institut Teknologi Bandung

Achmad Fajar Hendarman is affiliated with Business Administration, School of Business and Management, Institut Teknologi Bandung.

References

As’ad, A., Brasit, N., Muis, M., & Umar, F. (2023). How leadership style, commitment, work climate, and work motivation affect on satisfaction and performance. In M. I. Ferdiansyah, D. C. Sampepajung, I. F. Nurqamar, & R. P. Nugraha (Eds.), Proceedings of the 7th International Conference on Accounting, Management and Economics (ICAME-7 2022) (pp. 546–563). Atlantis Press. https://doi.org/10.2991/978-94-6463-146-3_52

Badan Pusat Statistik. (2022). Distribusi persentase Produk Domestik Bruto atas dasar harga berlaku menurut lapangan usaha (persen), 2022 [Data set]. https://www.bps.go.id/id/statistics-table/3/T0UxS09GQlBTbk5QWTBNdlVWUmxSMjV3Y3l0VWR6MDkjMw%3D%3D/distribusi-persentase-produk-domestik-bruto-atas-dasar-harga-berlaku-menurut-lapangan-usaha--2022.html?year=2022

Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209–223. https://doi.org/10.1108/13620430810870476

Blau, P. M. (1964). Exchange and power in social life. Wiley.

Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: The meaning for personnel selection research. Human Performance, 10(2), 99–109. https://doi.org/10.1207/S15327043HUP1002_3

Dessler, G., & Tan, C. H. (2006). Human resource management: An Asian perspective. Pearson Prentice Hall.

Detert, J. R., & Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open? Academy of Management Journal, 50(4), 869–884. https://doi.org/10.5465/AMJ.2007.26279183

Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999

Edmondson, A. C. (2018). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. Wiley.

Edmondson, A. C., & Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 23–43. https://doi.org/10.1146/annurev-orgpsych-031413-091305

Frazier, M. L., Fainshmidt, S., Klinger, R. L., Pezeshkan, A., & Vracheva, V. (2017). Psychological safety: A meta-analytic review and extension. Personnel Psychology, 70(1), 113–165. https://doi.org/10.1111/peps.12183

Ghozali, I. (2018). Aplikasi analisis multivariate dengan program SPSS. Universitas Diponegoro.

Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The Leadership Quarterly, 6(2), 219–247. https://doi.org/10.1016/1048-9843(95)90036-5

Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692–724. https://doi.org/10.5465/256287

Koene, B. A. S., Vogelaar, A. L. W., & Soeters, J. L. (2002). Leadership effects on organizational climate and financial performance: Local leadership effect in chain organizations. The Leadership Quarterly, 13(3), 193–215. https://doi.org/10.1016/S1048-9843(02)00103-0

Lewin, K. (1935). A dynamic theory of personality. McGraw-Hill.

Liang, J., Farh, C. I. C., & Farh, J.-L. (2012). Psychological antecedents of promotive and prohibitive voice: A two-wave examination. Academy of Management Journal, 55(1), 71–92. https://doi.org/10.5465/AMJ.2010.0176

Lynn, M. R. (1986). Determination and quantification of content validity. Nursing Research, 35(6), 382–386. https://doi.org/10.1097/00006199-198611000-00017

Newman, A., Donohue, R., & Eva, N. (2017). Psychological safety: A systematic review of the literature. Human Resource Management Review, 27(3), 521–535. https://doi.org/10.1016/j.hrmr.2017.01.001

Northouse, P. G. (2022). Leadership: Theory and practice (9th ed.). Sage Publications.

Polit, D. F., & Beck, C. T. (2006). The content validity index: Are you sure you know what’s being reported? Critique and recommendations. Research in Nursing & Health, 29(5), 489–497. https://doi.org/10.1002/nur.20147

Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach. John Wiley & Sons.

Somech, A., & Wenderow, M. (2006). The impact of participative and directive leadership on teachers’ performance: The intervening effects of job structuring, decision domain, and leader-member exchange. Educational Administration Quarterly, 42(5), 746–772. https://doi.org/10.1177/0013161X06290648

Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38(5), 1442–1465. https://doi.org/10.2307/256865

Sugiyono. (2020). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.

Suharto, A., & Kurniawan, D. (2021). Penerapan K3 dan etika profesi pada industri energi: Studi kasus di PLTU Cirebon. Jurnal Teknik Industri Terapan, 5(2), 34–42.

Usman, M., Ghani, U., Cheng, J., Farid, T., & Iqbal, S. (2021). Does participative leadership matters in employees’ outcomes during COVID-19? Role of leader behavioral integrity. Frontiers in Psychology, 12, Article 646442. https://doi.org/10.3389/fpsyg.2021.646442

Wang, Q., Hou, H., & Li, Z. (2022). Participative leadership: A literature review and prospects for future research. Frontiers in Psychology, 13, Article 924357. https://doi.org/10.3389/fpsyg.2022.924357

Yukl, G. (2012). Effective leadership behavior: What we know and what questions need more attention. Academy of Management Perspectives, 26(4), 66–85. https://doi.org/10.5465/AMP.2012.0088

Zhang, Z., & Song, P. (2020). Multi-level effects of humble leadership on employees’ work well-being: The roles of psychological safety and error management climate. Frontiers in Psychology, 11, Article 571840. https://doi.org/10.3389/fpsyg.2020.571840

Downloads

Published

2026-03-25

How to Cite

M., F. R. M. H. ., & Hendarman, A. F. . (2026). The relationship of participative leadership and psychological safety on employee performance: a case study at PT Suprabakti Mandiri. Priviet Social Sciences Journal, 6(3), 428–444. https://doi.org/10.55942/pssj.v6i3.1630

Issue

Section

Articles
Abstract Views: 0 | File Views: 0