Students’ trust toward AI-generated outcomes in English Language learning
DOI:
https://doi.org/10.55942/pssj.v6i3.1614Keywords:
students’ trust, AI outcomes, higher education, English language learningAbstract
ABSTRACT
The emergence of Artificial Intelligence in the education sector has risen rapidly. AI offers several conveniences, particularly for university students, as a tool that can help overcome the challenges of academic learning. However, students do not full and uncritically trust the outcomes generated by AI. This study aimed to explore the extent of students’ trust in AI-generated outcomes in English language learning. A descriptive qualitative was employed, with a questionnaire used as the primary data collection instrument. The participants of this study were 30 first year university students from non-English program at the same institution. The results indicates that while students generally perceive AI outcomes as beneficial for learning English, they continue to use AI as a supportive too rather than as a substitute for completing all academic tasks. In addition, students tend to use AI only when academic tasks or specific learning needs require it, rather than relying on it continuously. Overall, AI serves as an effective support for students in English language learning when used appropriately and its suitable contexts.
Keywords: students’ trust, AI outcomes, higher education, English language learning
References
Abdullah, K., Jannah, M., Aiman, U., Hasda, S., Fadilla, Z., Taqwin, T., Masita, M., Ardiawan, K. N., & Meilida, E. S. (2022). Metodologi penelitian kuantitatif. Yayasan Penerbit Muhamad Zaini.
Aeni, N., Muhalim, M., Ganteng, H., Tahir, M., & Talib, A. (2025). English education students’ perceptions of automated vs human assessment in spoken English proficiency. Al-Ishlah: Jurnal Pendidikan, 17(3). https://doi.org/10.35445/alishlah.v17i3.7655
Budiyanto, D., Tridinanti, G., Saputri, K., Apriani, E., & Sartika, D. (2025). Artificial intelligence in ELT: Advancing adaptive and personalized language learning. JOLLT Journal of Languages and Language Teaching, 13(4), 2151–2161. https://doi.org/10.33394/jollt.v13i4.16713
Bukartaite, R., & Hooper, D. (2023). Automation, artificial intelligence and future skills needs: An Irish perspective. European Journal of Training and Development, 47(10), 163–185. https://doi.org/10.1108/EJTD-03-2023-0045
Deep, P. D., Martirosyan, N., Ghosh, N., & Rahaman, M. S. (2025). ChatGPT in ESL higher education: Enhancing writing, engagement, and learning outcomes. Information, 16(4), 316. https://doi.org/10.3390/info16040316
Devi, N. N. R. S., Santosa, M. H., & Kusuma, I. P. I. (2025). Investigating experience of university students in using ChatGPT in English learning context. Journal of Educational Study, 5(2), 159–170. https://doi.org/10.36663/joes.v5i2.1069
Fitria, T. N. (2023). Integrating English language teaching (ELT) into Islamic boarding schools: A review of strategy and challenges. Journal of English Language and Pedagogy (JELPA), 1(2), 64–78. https://doi.org/10.51826/jelpa.v1i2.772
Fitriani, F., & Rini, P. Z. E. (2025). Can we trust AI to assess writing? An analysis of scoring reliability and feedback consistency. Jurnal Profesi Keguruan, 10(1), 66–79. https://doi.org/10.15294/jpk.v11i1.25849
Hertiki, H., Alifiah, F., & Nordin, R. (2025). English education students’ perceptions of ChatGPT AI in English learning tool. Magister Scientiae, 53(2), 127–137. https://doi.org/10.33508/mgs.v53i2.5809
Holzer, A., & Daumiller, M. (2023). Building trust in the classroom: Perspectives from students and teachers. European Journal of Psychology of Education. https://doi.org/10.1007/s10212-025-00961-7
Koo, M., & Yang, S.-W. (2025). Likert-type scale. Encyclopedia, 5(1), 18. https://doi.org/10.3390/encyclopedia5010018
Kusrini, N. A. R., & Amalia, E. R. (2021). The influence of integration of four skills to the performance of undergraduate students on TOEFL sample test. Scholastica: Jurnal Pendidikan dan Kebudayaan, 3, 61–74.
Lukman, L., Agustina, R., & Aisy, R. (2024). Problematika penggunaan artificial intelligence (AI) untuk pembelajaran di kalangan mahasiswa STIT Pemalang. Jurnal Madaniyah, 13(2), 242–255. https://doi.org/10.58410/madaniyah.v13i2.826
Martín-Moncunill, D., & Alonso Martínez, D. (2025). Students’ trust in AI and their verification strategies: A case study at Camilo José Cela University. Education Sciences, 15(10), 1307. https://doi.org/10.3390/educsci15101307
Miranty, D., Widiati, U., Cahyono, B. Y., & Suzila, T. I. (2023). Automated writing evaluation tools for Indonesian undergraduate EFL students’ writing. International Journal of Evaluation and Research in Education, 12(3), 1705. https://doi.org/10.11591/ijere.v12i3.24958
Nasho Ah-Pine, E., & Awuye, I. S. (2025). Exploring the trustworthiness of ChatGPT: How students perceive AI reliability in a business school context. Journal of International Education in Business. https://doi.org/10.1108/JIEB-09-2024-0123
Nursyahida, H. M., Ramadhanti, T., Aulia, N. H. I., Puteri, N., & Tarihoran, N. (2024). The use of AI and its effectiveness in ELT: A systematic review. Algebra: Jurnal Pendidikan, Sosial dan Sains, 4(2), 10–18. https://doi.org/10.58432/algebra.v4i2.1064
Pramerta, I. G. P. A. (2025). English language teaching (ELT) policy in the AI era: Challenges and opportunities. Jurnal Santiaji Pendidikan, 15(2). https://doi.org/10.36733/jsp.v15i2.12356
Pratama, K. D., & Irawati, T. (2024). English students’ perceptions of automated writing evaluation (AWE) in writing engagement at the university level. EnJourMe: English Journal of Merdeka, 9(2), 68–82. https://doi.org/10.26905/enjourme.v9i2.13844
Rifky, S. (2024). Dampak penggunaan artificial intelligence bagi pendidikan tinggi. Indonesian Journal of Multidisciplinary on Social and Technology, 2(1), 37–42. https://doi.org/10.31004/ijmst.v2i1.287
Rinekso, A. B., Muslim, A. B., & Rodliyah, R. S. (2025). The integration of artificial intelligence (AI) in English language teaching practices: A meta-synthesis study. ETERNAL (English Teaching Journal), 16(2), 465–484. https://doi.org/10.26877/eternal.v16i2.1691
Rukiati, E., Wicaksono, J. A., Taufan, G. T., & Suharsono, D. D. (2023). AI on learning English: Application, benefit, and threat. Journal of Language, Communication, and Tourism, 1(2), 32–40. https://doi.org/10.25047/jlct.v1i2.3967
Sabariah, S., Rufi’i, R., Rusmawati, R. D., Bandono, A., & Kurniawan, A. (2024). Pemanfaatan AI dalam pengajaran dan pembelajaran. Resona: Jurnal Ilmiah Pengabdian Masyarakat, 8(2), 337. https://doi.org/10.35906/resona.v8i2.2288
Sahmaniasl, R. (2024). AI integration in teaching ELT for Iranian intermediate and higher levels learners. International Journal of Multidisciplinary Research and Growth Evaluation, 5(3), 390–393.
To, A. T., & Trinh, T. H. M. (2021). Understanding behavioral intention to use mobile wallets in Vietnam: Extending the TAM model with trust and enjoyment. Cogent Business & Management, 8(1), 1891661. https://doi.org/10.1080/23311975.2021.1891661
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Firdaus Ditya Pamungkas, Rizqi Akbarani

This work is licensed under a Creative Commons Attribution 4.0 International License.









