SAPUTRA, M. E.; SUMIATI, S.; YUNIARINTO, A. The effect of customer experience on customer loyalty mediated by customer satisfaction and customer trust: (Study on users of PLN mobile application at PLN UP3 Malang) . Journal of Economics and Business Letters, [S. l.], v. 3, n. 3, p. 27–37, 2023. DOI: 10.55942/jebl.v3i3.205. Disponível em: https://journal.privietlab.org/index.php/JEBL/article/view/205. Acesso em: 16 jul. 2025.