Central Community Development Journal

Sustaining employee well-being in hierarchical work communities: The roles of capability bundles and digital innovation channels in Indonesian hotels

2025-12-19T02:44:38+07:00

This study examines how employee capabilities and technology-mediated channels shape well-being in hierarchical hotel contexts marked by coercive leadership. Drawing on Approach–Avoidance Motivation and Diffusion of Innovation, we theorize a resource-and-channels model in which (a) Exapro-a capability bundle combining professional experience and proactive personality-enhances employee well-being, and (b) electronic diffusion of innovation (e-DOI) strengthens the welfare returns to Exapro by providing safer, auditable pathways for idea sharing when face-to-face voice is risky. We test the model using a three-wave longitudinal design across 26 three- to five-star hotels in Central Java and the Special Region of Yogyakarta (Indonesia) with N = 100 employees concentrated in frontline, rotating-shift roles. Using PLS-SEM (SmartPLS 4), measurement properties met recommended thresholds. Results show that the direct effect of despotic leadership on well-being is not significant (H1 rejected) once resources and channels are modeled. By contrast, despotic leadership positively predicts Exapro (H2 supported), Exapro positively predicts well-being (H3 supported), and e-DOI positively moderates the Exapro → well-being link (H4 supported). The model explains a moderate share of variance in well-being (R² ≈ .52). The findings reframe leader–well-being debates by demonstrating a suppressed/contingent direct effect of despotism and highlighting that what employees can do (Exapro) and how they can safely make it visible (e-DOI) are pivotal for sustaining well-being. Practically, hotels should build experience-based scripts, select/develop for proactivity, and institutionalize digital codification of micro-innovations while strengthening leadership accountability.

Executive education as a tool for workforce capacity development: Evidence from Malaysian private sector employees

2025-12-01T22:22:48+07:00

In the context of rapid economic change and increasing skill mismatches in Malaysia, understanding how private sector employees pursue continuing professional development has become a critical workforce development concern. This study explores the key factors motivating private-sector employees in Malaysia to enroll in executive academic programs, the benefits they expect, the skills most demanded by industry, and the learning structures and communication approaches that shape participation decisions. Data were collected using a drop-and-collect method and mail surveys, resulting in a final sample of 210 private sector employees. The findings indicate that career advancement, skill development, and networking opportunities are the primary drivers of participation. Leadership, critical thinking, problem-solving, and technical competencies such as financial management and data analysis emerge as the most sought-after skills. Respondents show a strong preference for hybrid learning formats and shorter program durations, alongside digitally mediated and personalized information channels when considering program enrollment. The findings provide practical insights for higher education providers, employers, and policymakers in designing development-oriented learning pathways that support private sector workforce capacity building and sustainable career progression.

Household income exchange rates and farmer welfare in rice-farming communities: Evidence from Lampung Province, Indonesia

2025-11-26T14:07:44+07:00

The Household Farmer's Exchange Rate (NTPRP) is an indicator of farmer welfare in Indonesia. Farmers' purchasing power can be predicted through the NTPRP. The problem faced by farmers is low income, caused by farmers' expenditures on production inputs not being commensurate with their farm income. Furthermore, low income means that farmers' purchasing power for household consumption is insufficient to meet their basic needs. This study aims to analyze the income of farmer households, the level of farmer welfare with the NTPRP, and the determinants of farmer welfare. This study used a survey of 168 rice farmers in Lampung Province who were selected by random sampling. Lampung Province was chosen purposively as one of the fifth largest rice producers in Indonesia. The research was conducted from February to May 2025. This study used an analysis of farmer household income, cost analysis, and binary logit analysis. The results showed that the income of farmer households derived from rice on-farm contributed significantly to the household income of farmers, and the level of welfare based on the net total revenue to total cost of production of farmers in a less prosperous condition. The determinants of farmer welfare showed that rice farming income and off-farm income were positive and significant to farmer welfare, while food consumption expenditure was negative and significantly affected the welfare of rice farmer households in Lampung Province. The results of this study recommend that farmers diversify their income with the support of the agro-industry in rural areas, ease of access to modern technology, and the government needs to provide superior seeds, fertilizers, mini-mechanization, and sustainable intensification through farmer development and institutions.

Building community trust and financial inclusion through online religious leaders and digital communication: Evidence from Islamic banking in Indonesia

2025-12-19T18:20:40+07:00

Online Religious Leader, online advertising and management performance are factors that will influence the existence of Islamic banks. These factors are important for Bank Syariah Indonesia because they impact consumer trust and decisions regarding the use of Islamic bank products in Indonesia. Therefore, banks must understand and adapt to the challenges of future competition. This study aims to evaluate and develop the influence of the variables of online Religious Figures, Online Advertising and Management Performance on trust and its implications for the decision to become a customer of Bank Syariah Indonesia. This study used a quantitative descriptive survey with a population of all Bank Syariah Indonesia customers in Jakarta, Bogor, Depok, Tangerang, and Bekasi. A total of 320 samples were collected. This study uses cross-sectional data from various respondents at a certain point in time. Thus, the influence of one factor on another is assumed to occur instantly at the same time. The analysis technique of data processing results in this study is PLSs and Structural Equation Modeling, which are used to determine the influence of variables in this study. Research shows that online religious leaders have a direct, indirect, and significant influence on the decision to become a customer of Bank Syariah Indonesia. Likewise, online advertising significantly influences the decision to become a Bank Syariah Indonesia customer. The performance of Bank Syariah Indonesia Management significantly influences the decision to become a customer of Bank Syariah Indonesia. The findings of this study are novel in banking marketing and consumer behavior, especially those related to understanding the integrative model of the Theory of Reason Action and Stimulus Organism Response to increase the Decision to Become a Customer of Bank Syariah Indonesia.

Technology acceptance in statistics education: Implications for human capital and community capacity development

2025-11-26T14:24:30+07:00

This study evaluates the performance of a proposed model based on the Technology Acceptance Model (TAM) to forecast students' opinions of statistics education improved by advanced technology. Using a sample of 379 undergraduate students from Malaysia's East Coast, chosen by simple random sampling, this study examined six main constructs: social influence, self-efficacy, perceived usefulness, perceived ease of use, attitude toward using, and behavioral intention. The measurement model was validated using confirmatory factor analysis (CFA), which found that each construct satisfied the necessary thresholds for model fit, dependability, and validity. Students' attitudes toward using technology were found to be influenced by perceived usefulness, social influence, self-efficacy, and perceived ease of use, according to a structural model examined using Covariance-Based Structural Equation Modeling (CB-SEM). Attitude, perceived ease of use, social influence, and self-efficacy significantly affected behavioral intention; the direct path from perceived usefulness to behavioral intention was not statistically significant. Four major mediation effects were also found, which emphasizes the importance of attitude in connecting the antecedent variables to behavioral intention. Thus, by using the digital education for statistics course, the model under test is also sufficient to match the present development and will be helpful for future studies.

Tourism growth and investment in Bali’s inclusive economic recovery in 2023: A spatial and econometric approach

2025-12-25T06:57:10+07:00

This study investigates the relationship between tourism development, total realized investment, and inclusive growth in Bali during the 2023 economic recovery period. The primary objective is to analyze how international and domestic tourist visits, along with investment inflows, influence inclusive growth across Bali’s regions. This study employs various econometric models, including linear trend analysis, multiple regression, and a spatial lag model (SAR) to capture the spatial dependencies between regions. Using data on tourist visits, realized investments, ICT use, labor force participation, and real per capita expenditure, this study builds an Inclusive Growth Index (IGI) for Bali. The results indicate that tourism and investment significantly contribute to inclusive growth, and spatial factors also play a critical role in determining regional disparities in growth. The findings have important policy implications for promoting sustainable tourism and investment strategies to ensure equitable and inclusive development across Bali.

Examining digital marketing's role in boosting Songket Weaver MSMEs' income in Ungga and Sukarara Villages

2025-12-25T07:21:10+07:00

This study investigates how digital marketing shapes the income of Micro, Small, and Medium Enterprises (MSMEs) engaged in songket weaving in Ungga and Sukarara Villages in Central Lombok Regency, West Nusa Tenggara Province, Indonesia. Songket weaving is a culturally embedded craft, but its market prospects increasingly depend on visibility and engagement in digital channels. Using a quantitative design, data were collected from 100 songket weaver MSMEs through structured questionnaires and analyzed using partial least squares-structural equation modeling (PLS-SEM). Digital marketing is conceptualized through five dimensions, accessibility, interactivity, entertainment, trust, and informativeness, while MSME income is measured by monthly revenue and profit. The measurement model demonstrated satisfactory convergent and discriminant validity, as well as high reliability across all indicators. The structural model shows that digital marketing has a strong and statistically significant positive effect on MSME income (β = 0.747; p < 0.001), explaining 55.8% of the variance (R² = 0.558) with high predictive relevance (Q² = 0.671). These findings confirm that more intensive and higher-quality use of digital channels is associated with higher income for the songket weavers. The study concludes that targeted interventions, such as digital marketing training, content creation support, and facilitation of social media and marketplace usage, are critical to enhancing the competitiveness, resilience, and livelihood outcomes of traditional craft-based MSMEs in peripheral tourism regions like Central Lombok. This study contributes to the MSME and digital transformation literature by providing destination-specific evidence from a craft cluster in an emerging economy context and offering an empirically grounded basis for designing local government and development agency programs for the digital empowerment of artisans.

Comprehensive analysis of economic, sociocultural, and environmental impacts on community well-being in tourist areas

2025-07-20T14:54:05+07:00

Tourism exerts a multidimensional influence on the well-being of communities in destination areas, encompassing economic, sociocultural, and environmental dimensions. This study aims to identify the key factors contributing to local community well-being and evaluate whether dependence on tourism has a measurable effect. A quantitative approach was employed using structured surveys involving 398 respondents from Karang Sidemen Village, Bali. Data were analyzed using descriptive statistics, Pearson’s correlation, multiple linear regression, and independent t-tests. The findings reveal that the economic impact is perceived as the most substantial contributor to well-being, followed by sociocultural and environmental aspects. The regression results indicate that economic, sociocultural, and environmental factors exert an equally significant influence (β = 0.333), whereas community attitudes, behavioral involvement, and tourism dependency show no statistical significance. Additionally, no significant difference in well-being was found between individuals reliant on tourism and those with alternative livelihoods (p = 0.506). These results underscore the importance of equitable and sustainable tourism development policies, emphasizing inclusive economic benefit distribution, cultural preservation, and responsible environmental management to ensure long-term community well-being and sustainability.